FAQ

We accept the following payment methods:

• Payment by MasterCard, Visa, Maestro, Visa Premium, Diners credit cards
• Cash on delivery payment (cash only)
• General money order / direct debit / internet banking

The delivery price is indicated in the shopping cart overview before making the payment, and amounts to:

• Home address €5
• For orders over €100.00, the delivery price is free.

Packages are delivered through the MBE Đakovo delivery service

By sending to the address Ivano bazeni web d.o.o., Crno 5, 23000 Zadar, Contact: [email protected]

If you received confirmation by email, then the delivery address has been sent to the delivery service. Wait until the delivery service contacts you, then you can change the delivery address (eg work delivery address).

The price of making a concrete pool depends on the size, type and additional equipment, and most often ranges from €25,000 to €50,000 and more.

The stated price refers to the "turnkey" system, which includes the complete construction process: excavation and preparation of the terrain, execution of construction works, and installation and installation of pool equipment and techniques.

The final price is additionally affected by the selected equipment (lighting, heating, automatic cleaning), the dimensions of the pool and the specifics of the terrain.

For the majority of existing facilities in Croatia, a permit for the construction of swimming pools up to 100 m² is not required. In the case of new construction projects, the swimming pool must be included in the mechanical design of the facility. However, we always recommend that you check local regulations and site conditions before building, as requirements may vary by municipality or county.

Ivano Bazeni offers installation services for pool equipment and pool technology, as well as professional installation (welding) of pool film.

In addition to building and equipping the pool, we also provide complete cleaning services, regular maintenance and winterization of the pool, so that your pool is safe, clean and ready for use throughout the year.

Our services are available for private and tourist facilities, with an individual approach to each client.

From additional equipment, we offer a wide range of attractions such as:

• various waterfalls,
• massage jets,
• lighting systems,
• heating systems,
• automatic chemical dosing systems,
• electrolysis, smart pool management systems,
• various covers and showers for swimming pools,
• robots...

Yes, we offer complete pool maintenance services for our clients. This includes:

• cleaning and running the pool at the beginning of the season,
• regular maintenance during the season,
• cleaning and closing the pool after the end of the season.

In this way, your pool remains clean, functional and ready for use throughout the year, without additional worries about pool maintenance.

1. Add a FID switch and a 32A or 40A type C fuse, in a separate or main electrical distribution cabinet
2. Run a 3-wire flexible cable of 6.0 mm2 to the position of the tub and the intended switch.
3. The intended switch should be approximately 2-5m away from the bathtub position. Provide grounding (if necessary).
4. Another 3-wire flexible cable of 6.0 mm2 with an excess length of 5 m must be connected to the provided switch for connection to the hot tub or swim spa pool.

Our recommendation is always - to connect to a separate FID switch and fuse, to avoid future problems.

In order to install a hydromassage bathtub, it is necessary to provide basic technical conditions. The place must have access to electricity and water nearby, and a drain for draining the water must also be provided.
As for the base, it must be flat and stable, the hydromassage tub can be placed on different surfaces, such as a garden, terrace or roof terrace, depending on the possibilities of the space.

The delivery and assembly of the hot tub is organized according to the location and access conditions, therefore the price is determined later. The cost of delivery depends on the distance and place of installation, while the price of installation is affected by the accessibility of the terrain and the complexity of the installation.
In cases where additional equipment is required for installation, such as a crane, the delivery price may be higher. We approach each project individually to ensure safe and high-quality installation.

No, hydromassage tubs do not require a constant water connection. They are simply filled with a standard garden hose.

Yes. All spare parts and filters for hydromassage bathtubs from our range can be ordered through us.

Yes, by purchasing a hydromassage tub from us, you also ensure constant support and service. We are available for all kinds of inquiries, whether it is a possible breakdown, service or the need to order spare parts.
Our goal is to ensure the correct operation and carefree use of your hot tub in the long term.